Internet FAQ's

If you have any questions that are not answered on this page, please feel free to contact our office at 660-674-2297 or toll free at 888-371-6821.

My computer is running very slow... What can I do to fix it?

There are a number of things that can reduce the performance of your computer. Too many programs running at once, a virus, amout of memory, the age of the computer itself, and many others. The most common cause is due to Malware (Adware, & Spyware, & Viruses.) Measures you can take to remove/prevent malware are listed below.

  • SecureIT Plus offers a well rounded malware removal tool as well as firewall and parental controls. It is avaliable through Alma Telephone Company. Learn more.
  • Malware Bytes is a free program that will remove current malware from your computer. Learn More
  • Adaware is another free tool to remove malware. Learn More
Other programs help to remove un-needed data and organize your computer.
  • Disk Cleanup: click - Start | All Programs | Accessories | System Tools | Disk Cleanup
  • Disk Defragmentor: click - Start | All Programs | Accessories | System Tools | Disk Defragmentor
  • ccleaner: This program will remove many things that Disk Cleanup does not. Learn More


What is Adware and Spyware?

Adware and Spyware (malware) are small programs or bits of code used for advertising, demographics, and even stealing personal information from you. It is very important to take all precautions to remove all malware from your computer for several reasons.

  • Security - Spyware installs itself on your computer and can capture websites you visit, keystrokes, usernames, passwords, and other personal information you enter such as credit card information.
  • Computer Performance - Since Malware actually installs itself on your computer, it takes up hard disk space as well as memory, causing programs you do use to slow down. Malware can also overwrite important files with code of their own, causing your computer to have errors.
  • Annoying Pop-Ups - Everyone is familiar with Pop-Ups. Most Pop-Ups, Page Redirects, and even some "page cannot be displayed" errors are a result of Adaware.

How do I get my email on my computer? (Windows Live Mail)

Windows Live Mail is an email client. Simply put, Windows Live Mail lets you download and manage your email on your computer.

Setting it up is a snap, just click here for a step-by-step setup guide. Please use the following settings when prompted in the setup.

  • username: this will be only the first part of your email address.
  • Incoming Mail Server:
  • Incoming Server Type: IMAP
  • Outgoing Server:
Should you have any further questions or concerns please call us at 660-674-2297 or toll free at 888-371-6821.


I've lost my Internet settings, how do I get them back?

If you have lost your internet settings for any reason, please download and print the Entering Internet Settings walk-through, then contact Alma Communications Company at 674-2297 to obtain your IP Address.


Back to Top